As a community, we’ve been helping members with those problems. The ones that are essential to your success but are proving hard to solve. At Hargraves, we call them ‘tough problems’. They:
- prevent you from achieving your long-term ambition
- have previously prompted solutions that although haven’t completely failed, haven’t really succeeded either
- don’t attract the support like big strategic problems
- can’t be solved quickly like operational problems
It’s a tough problem and it’s really important to your work to find the right solution, but you can’t quite pinpoint why it’s so hard to solve. You know there’s something lacking – resources, skills, strategic priority or perhaps a combination.
Hargraves can help you see your problem through a different lens and define the underlying barrier.
During October 2018, Hargraves Institute and Kepner-Tregoe conducted workshops in Sydney and Melbourne to explore current sticky, tricky, stubborn, problems being faced by large organisations.
The workshops comprised 19 companies, 40 people, 2 workshops, 34 tough problems, 2 coaches and ONE QUESTION –
“What is the tough problem you are facing today about innovation and operational excellence?”
6 themes were generated. Do any of these sound familiar to your organisation today?
- Communicating purpose
How can we develop a common understanding of the need and process for innovation and excellence to gain leadership commitment and create ongoing momentum?
How can we move from reactive innovation and excellence to a process which is proactive, prioritised and pervasive?
- Risk tolerance
How can we shift the organisation to accept the need for transformational change?
- Resistance to change
How can we balance change with the need for stability for employees?
- Leadership, and management
How can we engage middle management in innovation and excellence so that they can manage today’s priorities and at the same time inspire tomorrow’s innovation?
How can we shift our focus to customer experience and impact?
Do you have a tough problem? Subscribe to our newsletter for details of future Collaborative Circles on ‘Tough Problems’.