leaders of innovation


What’s the value of an Innovation Coach?

Let’s face it. Innovation is hard work and requires leadership support if an organisation is going to be successful at it. And every innovation leader needs an innovation coach who can come alongside and help you, as an innovation leader, achieve success. Hargraves Innovation Coaching offers you a unique and advantageous opportunity to unlock your…

Delivering a more meaningful customer experience

Good Customer Experience (CX) can mean many things to different people. While it’s not exactly rocket science to pinpoint the general levers of customer experience, at an individual level we might weigh these factors differently. For example, at a restaurant I tend to prioritise my impressions of the food and general atmosphere over the service. Reading…

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