Insights 2018

Janet Sernack

How to develop a more creative, engaged and empowered workplace

Sustaining success in today’s uncertain, unstable and highly competitive business environment is becoming increasingly dependent on learning, yet most people, and some organisations, don’t seem to know how to learn, never mind know how to develop and coach learning agility. “In an age of rapidly evolving technologies, business models, demographics, and even workplace attitudes –…

Innovation at Facebook

Employee Experience Equals Customer Experience

People centricity is an important topic. Workplace by Facebook hosted a full house of members and guests including AIG, QBE, CBA, Qantas, Suncorp, Sydney Trains, Primary Health and Health Share to explore and share the most recent wisdom and experiences in employee experience, customer experience and innovation. In true Hargraves tradition, the discussions were open,…


Fast, Smart and Connected – The Future of Work

“Every invention is driving us to be faster, smarter and more connected and changes us in ways that it is difficult to anticipate” says Professor Genevieve Bell in the Boyer Lectures 2017. With AI, robotics, digitisation and data disrupting the jobs we do, the skills we need and the ways we work, what does this…

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