Innovation & your organisation

 

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People first, technology second. Leadership in changing times.

This blog is a preliminary report of an action learning project currently underway. Hargraves Institute has been coaching the leadership team of an ASX company for nearly 12 months. Performance has been strong with sales and the share price higher today than October 2019. In October 2019, an executive offsite activity highlighted what was necessary…

Tough Problems – A Collaborative Approach

As a community, we’ve been helping members with those problems. The ones that are essential to your success but are proving hard to solve. At Hargraves, we call them ‘tough problems’. They: prevent you from achieving your long-term ambition have previously prompted solutions that although haven’t completely failed, haven’t really succeeded either don’t attract the…

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What’s the value of an Innovation Coach?

Let’s face it. Innovation is hard work and requires leadership support if an organisation is going to be successful at it. And every innovation leader needs an innovation coach who can come alongside and help you, as an innovation leader, achieve success. Hargraves Innovation Coaching offers you a unique and advantageous opportunity to unlock your…

Sharing the secret to happy customers

Organisations are constantly trying to understand their customers and how to serve them better. We all know that serving customers better means more sales and improved financial performance. The figures are well and truly in.   Customer Experience (CX) has been the battle ground of this century with customer surveys dominating the scene for decades…

ideas management forum

The hot topic! Idea management systems

This month, Hargraves facilitated our first Idea Management Leaders Forum, with leaders from 18 diverse organisations representing over 100,000 employees across corporate and government. The hot topic was the introduction and ongoing operation of formal idea management systems. Key messages for leaders responsible for idea management implementation was discussed, with insights summarised below. Ensure there…

Mitigating Risk in Corporate Innovation

Interview with Mark Cohen, CTO, Domain.com.au  by Annette Dockerty. Domain, the property brand of Fairfax Media, is seen as the growth engine for the media organisation, figures for 2015 include 37% digital advertising revenue growth and 38% growth of revenue from Domain.com.au. In this interview with Domain CTO Mark Cohen, we explore how he addresses the challenges in…

What’s the question most leaders are afraid of?

Innovation, Strategy and Risk (Part 1) The recent turbulence of our market has a well-established ruthlessness in decimating long loved institutions. Brands once considered to be indomitable, such as Kodak, Nokia and Australia’s automotive industry, are disappearing faster than the Amazon; whilst Uber, AirBNB, and, somewhat ironically, Amazon Inc, are exploding in scale, dominance and…

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