Tough Problems – A Collaborative Approach

As a community, we’ve been helping members with those problems. The ones that are essential to your success but are proving hard to solve. At Hargraves, we call them ‘tough problems’. They: prevent you from achieving your long-term ambition have previously prompted solutions that although haven’t completely failed, haven’t really succeeded either don’t attract the…

Innovation at Facebook

Employee Experience Equals Customer Experience

People centricity is an important topic. Workplace by Facebook hosted a full house of members and guests including AIG, QBE, CBA, Qantas, Suncorp, Sydney Trains, Primary Health and Health Share to explore and share the most recent wisdom and experiences in employee experience, customer experience and innovation. In true Hargraves tradition, the discussions were open,…

ideas management forum

The hot topic! Idea management systems

This month, Hargraves facilitated our first Idea Management Leaders Forum, with leaders from 18 diverse organisations representing over 100,000 employees across corporate and government. The hot topic was the introduction and ongoing operation of formal idea management systems. Key messages for leaders responsible for idea management implementation was discussed, with insights summarised below. Ensure there…