Employee Experience

View a tagged selection of People-First tools and resources from Hargraves Institute. This list tags content about employee experience (EX)

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In an unpredictable future, how do you coach successful people?

“How can you coach people to see the future both as a series of threats and as a field of opportunities, that cannot be predicted or controlled?” It’s the question clients often ask me when discussing coaching in an unpredictable future. The leadership and teaming paradigms have shifted. So there is an increasing need for

In an unpredictable future, how do you coach successful people? Details »

Allan Ryan, innovation coach

People first, technology second. Leadership in changing times.

This blog is a preliminary report of an action learning project. Hargraves Institute has been coaching the leadership team of an ASX company for nearly 12 months. Performance has been strong, with sales and the share price higher today than 12 months previous. At program commencement, an executive offsite activity highlighted what was necessary to

People first, technology second. Leadership in changing times. Details »

Hargraves Innovator Awards at Sydney Trains

How do you keep employees engaged, motivated and connected in the digital world?

Culture building is a unique challenge for organisations at this moment in history. There are well-documented advantages of working from home, including increased productivity, employee satisfaction and reduced costs. However, even in normal times, the major challenge is maintaining a positive connection to the company values and keeping the culture alive. So how do you

How do you keep employees engaged, motivated and connected in the digital world? Details »

people holding puzzle pieces

How to develop a more creative, engaged and empowered workplace

Sustaining success in today’s uncertain, unstable and highly competitive business environment is becoming increasingly dependent on learning. However, many people, and even some organisations, don’t seem to know how to learn. Nor do they know how to develop and coach learning agility to create a more creative, engaged and empowered workplace. “In an age of

How to develop a more creative, engaged and empowered workplace Details »

Smiling faces, happy customers, happy staff

Employee Experience, the secret to Customer Experience

Organisations constantly try to understand their customers and how to serve them better. We all know that improved customer experience through serving customers better means more sales and improved financial performance. The figures are well and truly in. Customer Experience (CX) is, of course, a priority, with customer surveys dominating the scene for decades and

Employee Experience, the secret to Customer Experience Details »

Allan Ryan facilitating a team workshop

What’s the value of an Innovation Coach?

Let’s face it. Innovation is hard work. It demands nurturing from your organisation’s leadership and support for your innovation leaders. But skill and competence are no guarantee of success. An innovation coach provides valuable support to help leaders improve their performance and become successful innovation leaders. Further, an innovation coach can help leaders gain a

What’s the value of an Innovation Coach? Details »

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