Janet Sernack

How to develop a more creative, engaged and empowered workplace

Sustaining success in today’s uncertain, unstable and highly competitive business environment is becoming increasingly dependent on learning, yet most people, and some organisations, don’t seem to know how to learn, never mind know how to develop and coach learning agility. “In an age of rapidly evolving technologies, business models, demographics, and even workplace attitudes –…

Diamonds Netball team

24 minutes a day for your learning to matter

In Josh Bersin’s “The Disruption of Digital Learning: Ten Things we have learned” he revealed that employees are feeling “overwhelmed” and in reality, only have “24 minutes a day to learn”. This means that it’s important for organisations to make their time and money count by investing in learning programs that embrace both micro and macro learning elements. These need…

Innovation at Facebook

Employee Experience Equals Customer Experience

People centricity is an important topic. Workplace by Facebook hosted a full house of members and guests including AIG, QBE, CBA, Qantas, Suncorp, Sydney Trains, Primary Health and Health Share to explore and share the most recent wisdom and experiences in employee experience, customer experience and innovation. In true Hargraves tradition, the discussions were open,…

People Centricity – Performance, excellence and innovation

Consumer/customer and employee experience are the opposite sides of the same coin. Bringing together ‘people leaders’ from diverse sectors and industries, our recent Leaders Forum explored current people practices across 4 diverse topics: mindset diversity engagement creativity In this complimentary Hargraves Leaders Forum, attendees were keen to understand the latest thinking that links operational excellence…

Have You Got Time to Innovate?

For some years now, members of our innovation community have been meeting to discuss what the inhibitors are that prevent their organisations from being truly innovative and not just delivering incremental improvements. The message that keeps coming out is that if you truly want to be innovative then you must allow individuals (and not just…