Disruptive Innovation

What’s the question most leaders are afraid of?

Innovation, Strategy and Risk (Part 1) The recent turbulence of our market has a well-established ruthlessness in decimating long loved institutions. Brands once considered to be indomitable, such as Kodak, Nokia and Australia’s automotive industry, are disappearing faster than the Amazon; whilst Uber, AirBNB, and, somewhat ironically, Amazon Inc, are exploding in scale, dominance and…

Delivering a more meaningful customer experience

Good Customer Experience (CX) can mean many things to different people. While it’s not exactly rocket science to pinpoint the general levers of customer experience, at an individual level we might weigh these factors differently. For example, at a restaurant I tend to prioritise my impressions of the food and general atmosphere over the service. Reading…

Disrupting Innovation Beliefs

A customer centric approach to business-model innovation I recently came across a great article from the team at McKinsey and it really got me thinking about how business can tap into its customers as a source of innovation. In the article by Marc de Jong and Menno van Dijk, they talk about companies reframing their…

To Disrupt or be Disrupted

    The topic of ‘disruption’ is often foremost in conversations. For many of the leaders we work with, disruption is a challenge. They are well versed in what’s required to continually improve and even make step changes in their offerings to their customers. However, while being truly disruptive to the products and services they…

Is your organisation capable of being disruptive?

The Hargraves Step Change Commercialisation Group discussed the topic “How to develop a step by step process for radical change that can be incorporated into a Portfolio Management Approach that balances today’s requirements with future viability”. Two case studies were presented. Cochlear How does Cochlear bring about disruption to their product offering by using a…

The big question facing many businesses today?

  The big question facing many businesses today is ‘to disrupt or be disrupted’. The Hargraves Disruptive Innovation Group was formed by Allan Ryan in response to the questions that leaders are asking, questions such as” “How ready is our organisation to do something big? (Are we INNOVATION FIT and how do we measure INNOVATION FITNESS?)”…

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