collaborative circles

View a tagged selection of People-First tools and resources from Hargraves Institute. This list tags content from our collaborative circles.

Facebook by Workplace host Hargraves Collaborative Circle

How to transform your workplace for the future

Our latest Collaborative Circle hosted by Workplace by Facebook invited leaders to discuss digital collaboration, sharing success and learnings across a wide range of issues. These leaders spanned organisations including ADAPT, DeakinCo., Elders Rural Services Limited, Event Hospitality & Entertainment, Facebook Inc., Flight Centre, Lendlease, LJ Hooker, NBN, NSW Department of Industry, United Nations, Winc, […]

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Smiling faces, happy customers, happy staff

Employee Experience, the secret to Customer Experience

Organisations constantly try to understand their customers and how to serve them better. We all know that improved customer experience through serving customers better means more sales and improved financial performance. The figures are well and truly in. Customer Experience (CX) is, of course, a priority, with customer surveys dominating the scene for decades and

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write ideas in a book

The hot topic! Idea management systems

In this Collaborative Circle, Hargraves facilitated it’s first Idea Management Leaders Forum, with leaders from 18 diverse organisations representing over 100,000 employees across corporate and government. The hot topic was the introduction and ongoing operation of formal idea management systems. Key messages for leaders responsible for idea management implementation was discussed, with insights summarised below.

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Women at work leading change through diversity and inclusion

Can a focus on innovation help shatter the glass ceiling?

Organisations with a diverse leadership team experience more creative ideas, more efficient problem-solving and better financial achievements. Despite the evidence, many organisations still struggle to identify and overcome inherent barriers and biases in their quest to shatter the glass ceiling. To explore how some organisations are leading the way, Hargraves facilitated a collaboration event for

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HI Peter Bryant at Fial

How do you drive innovation and entrepreneurial activity in large established organisations?

We all know that having the right mindset, skillset and toolset matters for both innovation and entrepreneurship. And when considering mindset, key features include creativity and risk-taking, along with skills like spotting opportunities, gathering resources and building teams. But, while design thinking and lean startup methods are just some of the excellent tools available, is

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transport plane train cars

Step Change Commercialisation in Transportation

Collaborative Circle outputs Through the Hargraves Step Change Commercialisation Group hosted by Griffith Hack, Hargraves members heard from two inspiring leaders. Scott Bourke, Lead OD Business Partner – Innovation, Transport for NSW and Jason Armstrong, Manager, Boeing Technology Centre. Transport for NSW Scott covered the changing dynamics of the new business world, which has seen a

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case study

Is your organisation capable of being disruptive?

One challenging question that has been raised in our community, is “How to develop a step-by-step process for radical change that can be incorporated into a Portfolio Management Approach that balances today’s requirements with future viability”. Two case studies were presented during a collaboration event for leaders facing commercialisation challenges. Cochlear How does Cochlear bring

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