Resilience @ Work
Hargraves Institute was established in 2006 with a clear objective to help teams and organisations thrive through better collaboration and innovation.
That’s why we’ve collaborated with experts, combining their knowledge with our expertise to develop this free Resilience Toolkit.
After months of disruption, workers who are fatigued and fragile, burnt out and stressed face a different workplace. Perhaps an office where seeing colleagues is either a relief or daunting. Maybe a transformation to hybrid working signals endless possibilities or just isolation.
In times of uncertainty, leaders need to show compassion, not empathy. To focus on individual and team resilience and support a return to something resembling normal operations and expectations. To re-build relationships, trust and psychological safety, and develop new habits to create human connections.
The first step is to reconnect with your team to have a conversation and understand what each individual needs to thrive.
"Show your employees that you understand what they have been through. And remember, empathy alone is not enough. People need compassion. Empathy is saying, “I know you’ve had a tough year.” Compassion is saying, “I know you’ve had a tough year—and here’s how we’re going to help.” Give people the space to get their heads back in the game. Pay attention to their needs."
Download your free Resilience @ Work Toolkit
& Resilience Cards (digital version) including:
Resilience @ Work Toolkit
How do you recharge your team during times of uncertainty?
The Recharge TeamPlay includes 16 questions extracted from the Resilience @ Work toolkit, handpicked to help individuals articulate their challenges and boost resilience, together with a process to help leaders and teams agree what matters most.