Insights from our community
Our latest Collaborative Circle hosted by Workplace by Facebook invited 12 leaders to discuss digital collaboration, sharing success and learning across a wide range of issues. These leaders spanned organisations including ADAPT, DeakinCo., Elders Rural Services Limited, Event Hospitality & Entertainment, Facebook Inc., Flight Centre, Lendlease, LJ Hooker, NBN, NSW Department of Industry, United Nations, Winc, and more.
The starting point for discussion was our Digital Collaboration Canvas developed in collaboration with SWOOP Analytics from over 60 case studies. The canvas uses an adaptive approach and highlights the questions that digital collaboration is addressing.
“It makes you think about common problems and instead of solving them,
generate inspiration and useful connections that can actually help you find solutions.” NBN
During the facilitated sessions, leaders agreed and discussed current Digital Collaboration trends. We’ve identified and summarised the 3 most common strengths and opportunities.
Digital Collaboration – Strengths
Are your values exhibited in conversations and actions? This question shows the power of digital collaboration to drive culture within large geographically dispersed organisations.
Social Connection including effective partnerships, give and share:
Is peer-to-peer recognition encouraged and happening every day? Do you have external networks? Are people encouraged to help? Are people encouraged to ask questions? These have been grouped to show the many connections that digital can achieve.
Are your social networks supporting social learning and supporting training? This is a clear ROI where training costs and time are reduced with digital collaboration.
“A violently efficient means of productive collaboration.”
United Nations Association of Australia, NSW Division
Digital Collaboration – Opportunities for Improvement
Leaders as role models:
Does the leader and leadership team get it? How do they walk the talk? Are bosses engaging authentically and having genuine conversations? Digital collaboration is a big opportunity for leaders to:
- Connect with everyone in their organisation.
- Demonstrate the values highlighted above.
- Lead by example and show that digital collaboration is both valued and welcomed.
Do individuals have access to feedback about their performance? Like…Who do I want to be? What works on my posts? What are my most engaging posts? Which ones do people like? Which ones are completely ignored? How do I compare to everyone else in the organisation? Everyone likes feedback for their contribution. Feedback:
- Is a way to say thank you for making the effort.
- Communicates that it’s safe to collaborate.
- Gives others the confidence to engage and create posts.
Is there a clear understanding of who we depend on, and who depends on us? This is all about silo-busting and networks of teams.
- According to Adam Grant, helpfulness is the single greatest predictor of team effectiveness and individual success.
- The first place to start to break down silos and improve collaboration is to start with ourselves. Understanding our potential is the first step to building better collaboration. “Better collaborative people build better collaborative teams”, says Tess Julian.
- Research shows that across over 2,000 teams, invention was responsible for 18% of innovation whilst collaboration was responsible for 74% of innovation. “Collaboration is the key to successful innovation,” says Allan Ryan.
“Thank you for empowering me to think differently.
I am walking away with the tools I need to become a more collaborative leader.” ADAPT
The digital revolution is challenging everyone: every team and every workplace. Change and disruption are threatening. Digital collaboration tools like Workplace by Facebook, Microsoft Teams, Yammer and Slack are more important than ever in helping workforces and workplaces transform.
To understand how to take digital collaboration to the next level, download our simple diagnostic and free Playbook for Senior Leaders.
For a copy of our Digital Collaboration Canvas, just say ‘HI’.
(Note: The canvas is openly available to participants and all VIP members. DIY and Alumni member access at Hargraves discretion. Explore membership levels.)