Scott Ward, CEO, Digital Infusions is a passionate advocate in the use social media to drive and amplify the reach of innovation.
His investigation into the use of social to drive change began in the year 2000, and was formally consolidated in 2010, when he discovered the BITIL™ Social Business Framework as part of a research initiative at the University of Sydney.
Since then, Scott has evolved the model and championed its use in organisations across the globe. Today the BITIL™ Social Business Framework has been adopted by a number of large organisations in both the public and private sectors to engage employees, customers and aligned partners.
After being listed by Yammer UK as the #1 piece of thought leadership in the area of innovation and social media, BITIL™ has since been further developed into a suite of tools and measurements used to scale global roll outs of enterprise social and innovation initiatives, including digital transformation.