Your Best Day at Work!

Think about your ‘best day at work’. When you were fully engaged, you knew what was expected, you had the resources and materials to do great work and the activity was directly linked to your organisation’s strategy, goals and important outcomes. These days are the reason you get out of bed every morning to go…

You say you are customer centric, but are you really?

The phrase “customer centricity” is a bit like the word “innovative”. Organisations say they are but there doesn’t seem to be any activity that exhibits it. Empathy is a key tenet of being customer led or customer inspired. Is empathy for your customers embedded in your culture? Here’s 3 easy ways to show that you…

Work Different™ Success through innovation and collaboration

Insanity: Doing the same thing over and over and expecting a different result – Albert Einstein, last century. Insanity: Doing the same thing over and over and expecting the SAME result – Allan Ryan, this century. Three questions that will change you, your team and your organisation. Allan Ryan’s presentation from the National Conference for TAFE Directors Australia, 2013

Why do some work teams outperform others?

I noticed an upcoming conference titled ‘humanification – focus on people. Now and always.’ Too often the focus of leaders continues to be on structural organisations – not empowering those who actually make up those organisations. And data backs this up. Recent Gallup Reports highlighted that only 13% of the workforce were engaged at their…

Why do some organisations get innovation while others struggle to make it happen?

Innovation is anything that is new that, when implemented, adds value, with the emphasis on “when implemented”. Innovation is not hackathons, it’s not implementing idea management systems. IDEAS exist everywhere in organisations. It’s implementing good ideas that organisations struggle with as too often they are encumbered with focussing on ‘business as usual’. I was reminded…

Why bother with Step Change/Disruptive Commercialisation Projects when Day to Day Stuff is easier to do?

I’ve been privileged to work with organisations where substantial (step) changes have had to be achieved either from a product/service offering or from a business model perspective. Therefore it has been fantastic to sit in on the Step Change Commercialisation Group and these blogs will summarise their findings and my perspectives on these findings. Why…

Which Two Heads Are Better Than One?

Event Summary from the Women in Leadership Lunch hosted by CSR Limited Many thanks to Emma Young and Cathy Goddard and the team at CSR for hosting yet another thought provoking and engaging lunch event as part of our Women in Leadership series. “Please convey my sincere thank you to all involved in the planning…

Which conversations shaped your history?

and which will shape your future? Connecting through conversations. Before we cruise back 70,000 years to see how our ability to converse with flexible, adaptive language catalysed rates of evolution never before seen in living organisms, I’ll share some of my story; just so that you know where this blog is coming from. During postgrad university I…

innovation-coaching

What’s the value of an Innovation Coach?

Let’s face it. Innovation is hard work and requires leadership support if an organisation is going to be successful at it. And every innovation leader needs an innovation coach who can come alongside and help you, as an innovation leader, achieve success. Hargraves Innovation Coaching offers you a unique and advantageous opportunity to unlock your…

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