An eye opening experience. The resolution of conflicts & contradictions in pursuit of ideal solutions will change how I approach problems. (Sydney Water)
Most of us at Hargraves Institute have been used to using the tools of TRIZ via Darrell Mann’s Systematic Innovation Process that is based on TRIZ principles. 3 members (ResMed, CSR & Sydney Water), under the facilitated guidance of Emmanuel Mastio (Zodiac Group – our newest member), recently participated in a 2.5 day pilot ‘Advanced Problem Solving ARIZ’ Workshop.
As part of his doctorate, Emmanuel undertook 12 months being coached by the leading TRIZ practitioners in Europe. He has backed this up with extensive practical experience that includes Siemens-Bosch and Zodiac, utilising these principles in solving day to day issues that have occurred throughout his career. He is keen to see ARIZ – TRIZ becoming central to the way in which Australian companies utilise these techniques to build global best solutions.
The workshop utilised 3 case studies to learn the fundamentals of ARIZ (algorithm for inventive problem solving) the process upon which the TRIZ tools and techniques are built. The process consisted of 5 steps.
- Analyse the problem focusing on the functionality that is being delivered, identifying contradictions that occur and then redefining the problem that incorporates these contradictions.
- Analysing the new problem so that it is now in an extremely simplified description and selecting the contradiction that provides the most useful functionality and describing some solution concepts
- Identify resources (both good and bad) that already exist that could be useful to provide a solution
- Defining the Ideal Final Result that the functionality could provide and some potential solutions
- Develop the final solution concepts
I have not had much exposure to these types of tools, so it was very enlightening in how powerful it can be to break a problem down into a final simple statement to provide clarity. (CSR Edmonds)
For those familiar with problem solving techniques, it should be apparent from this process that ARIZ takes the time to ensure that the correct problem is the one being addressed and also ensures that as many practical existing resources are utilised to deliver the ideal outcome. This process runs counter to human behaviour where we typically see a problem, use our experience to jump to a solution and then utilise new resources to deliver that solution.
Find a problem before it happens. Find the solutions to contradictions. (ResMed)
Our thanks to ResMed for hosting this workshop, and Emmanuel for sharing his knowledge with Hargraves members.