Opening Hargraves’ Conference2015, David Morrison shared NRMA’s story of the launch of its new ‘Service Emergency Home Assist’ and the impact of the need to have a culture of excellence for success. This need was reinforced given the level of trust consumers placed in brand ‘NRMA’. David outlined various elements that contributed to the culture…
What pops into your mind first when you think about innovation? Is it a mobile phone, the internet, a robot, 3D printing or something else? If you search online for innovation there are numerous images of light bulbs, cool, colourful images and quite a few pictures of Steve Jobs. Innovation seems to be the new…
In today’s challenging world, organisations must utilise every resource available for new ideas and innovation. Whilst sourcing innovation from staff and customers is well known, Hargraves members recently met to discuss and explore the opportunities and barriers to collaboration with suppliers. Coca-Cola Amatil raised the question with members and hosted the first meeting of our…
The big question facing many businesses today is ‘to disrupt or be disrupted’. The Hargraves Disruptive Innovation Group was formed by Allan Ryan in response to the questions that leaders are asking, questions such as” “How ready is our organisation to do something big? (Are we INNOVATION FIT and how do we measure INNOVATION FITNESS?)”…