28 & 29 March
Parkroyal Darling Harbour, Sydney

Where innovation leaders & practitioners share experience & insights for business growth

The Hargraves annual innovation conference has a reputation for delivering tangible value.

This year is bigger and better as innovation as a practice has matured along with the depth of knowledge and experiences to share across our community.

Innovation is about people, supported by process, driven towards a purpose. Innovation2017 is uniquely placed to bring you innovation stories from a cross section of industry, ignite your passion for positive change and light the pathway to implementation.

Why you should attend

  • Hear case studies from our amazing line up of innovation leaders from AGL, Australian Institute of Project Management, Vice-Versa Reality, Brookfield Global Integrated Solutions, CHEP Asia Pacific, CSR Limited, Deloitte, frog, Good Design Australia and others to be announced.
  • Listen, learn, discuss and apply new insights and approaches to build on your skills  and address your innovation challenges.
  • Connect with your peers to exchange knowledge and experiences.
  • Make new connections to build your social capital across the innovation community.

Customers, collaboration & diversity

  • Three themes selected by the Hargraves innovation community sets the stage for innovation2017.
  • Customers, how they engage, transact, communicate & advocate are key drivers for innovation. How to measure impact and ROI – return on innovation.
  • Collaboration methodologies for innovation and the way they change how you allocate capital to new opportunities, manage risk and your innovation portfolio.
  • Diversity and the role of creativity, talent, culture and leadership as the magic mix for implementation and measurable outcomes.

innovation2017 leaders & experts in the room


Attending the Hargraves Institute conference provides inspiration that is easily transferred into my daily work life, seeing how other organisations embrace innovation and positive change is highly effective and motivating.

Louise Harper, Mid North Coast Local Health District

Space is limited so get your Early Bird ticket today for innovation2017

  • Member Single ticket $1,750
  • Guest Single ticket $2,080
  • Guest Multi (2+) $1,880 per ticket
  • Individual Membership/Conference offer $1975 *

GST included.
* T&C Apply. View all the details and benefits of becoming an Individual Member of Hargraves Institute with the added bonus of receiving 123 Innovate® Collaboration Cards Individual Deck (Save over $500)

@ Parkroyal Darling Harbour
28 & 29 March 2017

Program : 28 March – Leadership Presentations

8:30 Registration
9:20 Welcome, Allan Ryan, Executive Director, Hargraves Institute
9:30 Angela Peverell, General Manager, Capability & Accreditation, Telstra Business – For fear of stating the obvious; the inextricable link between CX and EX
9:55 Roger Kermode, CEO, Incyzr and Industry Professor, UTS – How well are Australian organisations really using data and analytics to drive innovation
10:20 Tim Paciolla, Creative Director, frog – The Democratisation of Design
10:45 Morning Tea
11:15 Marion Johnstone, General Manager Strategic Capital & Treasury, CSR Limited – How efficient use of capital can drive innovative growth
11:40 Jon McCormick, President & Managing Director – Services, Brookfield Global Integrated Solutions – case study: innovation, a leadership perspective
12.05 Juliet Bourke, Partner, Deloitte – Diversity of Thinking and Collective Intelligence (Sponsored by HETI)
12:35 Lunch  & Networking
1:30 Justin Frank, Director Strategy & Marketing, CHEP Asia Pacific – Sustainable Change Driven by Supply-Chain Collaborative Innovation
1:55 Nick Kaye, Chief Executive Officer, Sydney School of Entrepreneurship – Collaboration between SSE member students and the corporate sector
2:20 Jon Kerr, Head of Strategic Partnerships, DeakinDigital – The individual’s lifelong capability journey – an innovative approach
2:45 Afternoon Tea
3:15 Roger Lawrence, Director of Strategy & Innovation, ViceVersa Reality –  The Business Reality of Virtual Reality
3:40 Brandon Gien, CEO, Good Design Australia – Digital Disruption
4:05 Yvonne Butler, CEO, Australian Institute for Project Management – The innovation/project management paradox and how to deliver certainty and creativity
4:30 Day 1 Conference Close


6:30 Gala Dinner @ L’Aqua (Cockle Bay Wharf, Darling Harbour)


Please note, the innovation2017 agenda may be updated and subject to change.

Program : 29 March – Workshops

Stream 1 – Tools & Techniques

9:00 Reimagining CX in a digital universe.
Facilitated by Scott Ward, CEO, Digital Infusions
10:30 Morning Tea
11:00 Break-through Customer Experience.
Facilitated by Doris Spielthenner,  General Manager, Practice Insight and Jeff Carruthers, Chairman, Resonate

Stream 2 – Leaders Forum (By invitation only)

9:00 Sharing the secrets of success (*)
Open forum sharing experiences & experiments to resolve issues with members and thought leaders. Facilitated by Allan Ryan, Executive Director, Hargraves Institute
10:30 Morning Tea
11:00 Leaders Forum continues

Stream 3 – Catalysts Converge

Hargraves Institute and Catalyst Exchange have partnered to bring you the Catalysts Converge workshop included in your innovation2017 ticket. Single tickets for this workshop are also available. For more details on tickets, the workshop agenda and videos to watch in preparation.


9:00 Understanding what makes good leadership. An interactive activity to develop the principles and guidelines.
10:30 Morning Tea
11:00 Setting the Stage for Innovation
Exploring the critical components
12:30 Lunch & Networking
1:30 STREAMS 1, 2 & 3 NOW MERGE

Develop an Innovation Mindset

This practical, interactive session will demonstrate how everyone in the organisation has a role to play in the ongoing innovation and improvement. Employees need the ability motivation and opportunity. Participants will explore the parts of the innovation mindset for individuals, that is the beliefs, attitudes, behaviours and actions. Facilitated by Tess Julian, CEO, Catalyst Exchange

3:00 Afternoon Tea
3:30 Innovation in your Career
This session will give you a practical framework to assess your innovation capability and guidelines to develop a plan for improvement no matter your role or organisation. Facilitated by Allan Ryan, Executive Director, Hargraves Institute
4:30 Conference close


* Attendance in the Leaders Forum is subject to approval and where there may be competing organisations registered, our Membership organisations are first priority.

Attend this event if you want to learn, share and grow your professional network with like minded people committed to innovation.

Jon Kerr, DeakinDigital

Avoid FOMO - get your tickets today for innovation2017