Member Forum :  "Innovation @ Series" - Kindly hosted by Deloitte
11 November 2008 : Brisbane (3:30pm - 5:30pm) : By member invitation only with presentations by :

123 Innovate(C) Insight and Ideas to Action – Allan Ryan, Executive Director, Hargraves Institute
Innovation @ Roche – Natalie Pavuk, Strategic Intelligence Manager, Roche Products
How Deloitte Embedded Innovation in its DNA and lessons learned from helping our clients – Gerald Marion, Director, Consulting – Deloitte Touche Tomatsu

FOR MORE DETAILS

6 November 2008 : Innovation In Action, Learning from the public and private sector experience.  The Courts and Tribunals unit of the Department of Justice invites you to hear presentations by  :

Neil Twist, Acting Director of Appropriate Dispute Resolution, Department of Justice will speak about developing an innovation program for Victoria’s Courts and Tribunals.  He will also discuss the challenges of developing an innovation program for the public sector.  Victoria’s courts and tribunals have a reputation for delivering innovative programs such as Australia’s first community justice centre, the Koori Courts and smart court technology.  As the head of a new area within Justice, Neil is responsible for developing another innovative approach to dispute resolution.

Allan Ryan, the Executive Director of the Hargraves Institute details how to leverage the experience of others in creating and delivering successful innovation.  This presentation includes recent Australian case studies and introduces 123 Innovate © a practical tool for individual innovation.

Time :              2.15pm (2.30 start) until 4.30pm

Venue :            Department of Justice, Victoria,
                         121 Exhibition Street, Melbourne

This exclusive member event held in Sydney on 31st July was a huge success so we are announcing Congress in Melbourne for 16 October 2008.  Don't miss out on the opportunity to network with other members in your area.

Your interest is required to set the Agenda tailored for you as a member therefore please review the event details to submit your preference on the preparation of this event.
EVENT DETAILS and REGISTRATION

Here are what some members quoted from the Sydney Congress event :
“It’s always stimulating and exciting to hear the experiences of intelligent people working in my field. A real buzz.”
“Rapid fire concentrated bursts of insight and value from members.”
“The day brought to life opportunities being offered by Hargraves that I might be missing in the usual email and brochure flurries.”

As part of Excellence2008 we held a 2 day workshop by international leading authority in the field of innovation - Mr Darrell L Mann.

Process Transformation presented by Darrell Mann                                         Sponsored by

15 & 16 September 2008 (plus 1 day in March 2009) : Cochlear, Lane Cove, Sydney

FOR MORE DETAILS

Paul Carter, Innovation Manager from Cochlear invites you to attend this two day event.

“I found Darrell's course inspirational - a breath of fresh air. Here is someone offering systematic and concrete methods for quickly generating the solutions that most of us assume we just have to sit around and wait for. He has a deep understanding of the process of innovation, why most of us do it poorly and how to systematically look beyond the "dominant paradigm" to generate novel solutions. Darrell's real strength is that he is a doer as well as a teacher. He spends about half of his time teaching and the other half generating breakthrough solutions in some of the world's most innovative organisations. Consequently he always has a timely and relevant example to illustrate the points he makes."

Sustainability Forums
2 September 2008 - Melbourne & 3 September 2008 - Sydney
Kindly hosted by CSC

“Strategy business performance & sustainability: A question of redefining what is in and what is out?” – Vikram Murthy, Hargraves Institute

"Operationalising Sustainability" - Sydney : John Haining, Michael Johnson Associates

"Getting airtime for sustainability in your company: A Telstra case-study" – Melbourne : Chloe Munro, Telstra : Sydney : Hugh Saddington, Telstra

“Sustainability and Carbon Trading - So where to from here?  Some suggestions and some questions.” -Melbourne: Dennis Franklin, CSC Australia : Sydney : Sarah Niblock, CSC

Invitation & Content

NSW Health Case Study : Transforming Patient Journeys Forum
Managing the Business Process Innovation Portfolio
21 August  2008 - Macquarie Graduate School of Management, North Ryde

Over the last 3 years NSW Health (over 100,000 staff with an annual budget of more than $12 billion dollars) has been undergoing a series of transformational activities, especially within the Clinical Services Redesign Program.  A large portfolio of projects complete or underway are aimed at improving patient journeys through hospitals, streamlining handover processes between NSW Health & community based service providers etc.

To support process innovation, project implementation and cross-organisational knowledge sharing the Performance Improvement Branch has been the initiator of a range of activities for the project portfolio.

This session covered:
•              Challenges in connecting disparate project teams
•              Implementation challenges and methods used
•              Managing and measuring progress for a large portfolio of projects

Presentations were by Mark Britt, the Acting Deputy Director of the Health System Performance Improvement Branch at NSW Health and Cai Kjaer, Partner at Optimice

Member Exclusive Lunch - Brainwaves: Workplace Innovation (presented by Russell Eddington of South East Water) - 7 August 2008 - Melbourne
Kindly hosted by Roche

In this presentation, Russell used his real-world experience to challenge delegates to make their business sustainable through organisational innovation.

Utilities businesses around the world face a common conflict: growing demand and limited supply.  As businesses, how can we help reduce our customers’ demand for what we sell whilst maintaining profit levels?  South East Water is facing this challenge by encouraging innovation at every level of its business.

Now in its fourth year, South East Water’s flagship innovation program “Brain Waves” recently won Victoria’s Engineering Excellence Awards for Workplace Innovation.  The successful program is a business planning competition where staff compete for a $20,000 prize for the best business plan. In excess of $700,000 has been invested in competition entries, with many successfully implemented.  South East Water also encourages and manages new ideas through a software tool which enables them to run frequent company-wide “idea campaigns”.

Sustainability Member Forum
3, 10 & 17 July 2008 - Sydney, Melbourne & Brisbane
Hosted by Griffith Hack

The Hargraves Institute is exploring the challenges and opportunities presented by the transition to a carbon constrained economy as many members are affected by the National Greenhouse Emissions Regulations (NGER) and National Emissions Trading Scheme (NETS).

NGER and NETS with similar schemes around the world, will change the global R&D and innovation landscapes.  Exploitation of sustainable technologies that displace greenhouse gas emitting technologies will be rewarded.

With our wide and diverse membership, brings the opportunity to use ‘collaborative consultation’ to assist all members in addressing this issue.

As quoted from the Sydney forum held 3 July
"The Hargraves Institute is playing a lead role in this vital debate" - Kris Gale, Michael Johnson & Associates
"There is no issue more topical among executives today than sustainability" - Wendy Holdenson, Caltex
"If you haven't started to understand the AETS, it's not too late; yet….." - Robert Wulff, Griffith Hack

Professional Development Program
3 & 4 July 2008: Sydney - Hosted by Roche
DETAILS & REGISTRATION

Forum : Change Projects - 10 common and costly mistakes - MYOB

29 May 2008 - Melbourne & 3 June 2008 - Sydney

This presentation described ten mistakes that are commonly made by organisations, teams and individuals when implementing some sort of organisational change. Whether the change is a re-structure, a business transformation or a systems implementation, these potential pitfalls must be addressed in order to capture the benefits and avoid the costs.

Every day, the media is full of stories about organisations that are merging, acquiring, restructuring, implementing new technology, re-engineering processes, delivering ground breaking new products, de-centralising, centralising etc etc.

The common factor driving these activities is the need to remain competitive, and hopefully, to get ahead of the game. If we look below the surface, innovation strategies (whether they are incremental, disruptive or something in between) can often result in these types of organisational change activities as companies strive to remain relevant in a rapidly changing world. Too often though, the projected benefits of change projects are not fully captured.

Presented by Catherine Handley, Change Manager with MYOB

Catherine Handley is Change Manager with MYOB. Her sole focus since joining MYOB 10 months ago has been to develop and drive ‘ Accelerate Innovation’ - a multi-year, company-wide change program with the goal of reinvigorating team members, ensuring the ongoing delivery of new value to clients and continually improving existing process and products.

Catherine has developed her change philosophy, methodology and tools over a twelve year period during which time she has delivered large scale organisational change programs into a number of organisations, industries and countries.

20 May 2008-Free Member ExclusiveLunch with Charlie Reilly, Deputy Managing Director, Brookfield Multiplex Services as he discusses ‘Sustainability in the Built Environment – The Green Building Approach’.  Kindly hosted by Ergon Energy

Charlie provided an insight into some of the key challenges faced due to climate change, the growing community awareness of the associated risks and the need for an appropriate response in terms of green buildings.

He also provided a brief overview of national building performance rating tools and the need for a focus on both design and construct and ongoing management and operations if the desired performance outcomes throughout the buildings lifecycle are to be achieved. Several Brookfield Multiplex case examples were featured that provided evidence of innovation and successes from both a sustainability and commercial viewpoint.  

About Charlie Reilly

Charlie Reilly is a Chartered Professional Engineer with over 20 years broad based experience in asset and facilities planning, property management and operations and maintenance across a variety of sectors including Health, Defence, Industrial, Commercial and Retail.

Charlie was one of the pioneers of Brookfield Multiplex Services back in 1998. He currently holds the position of Deputy Managing Director with strategic responsibility for growth of the business including development of new business lines and new contract procurement.

6 May 2008 - Forum: The Australian Innovation Festival - Digital, Innovation in dialogue

A joint initiative of Hargraves Institute, MGSM and Touchpoint

Speakers from some of Australasia’s leading digital agencies and organisations discussed how the evolution of digital has changed the way consumers now talk to brands. The session featured case studies of successful digital campaigns that highlight both the changes in technology and in consumer behaviour, as well as revealing the secrets to engaging today’s consumer.  This event was facilitated by Vikram Murthy, Program Director, Hargraves Institute

SPEAKER DETAILS

Mike Larmer -ManagingDirector, TEQUILA

If you have ever wanted to know how to achieve greatness on a shoestring budget then the Oxfam ‘Unwrapped’ campaign is one to watch. Mike will present this award winning campaign from TEQUILA that aimed to drive donations for Oxfam. To cut through the pre-Christmas clutter a viral video was created that returned explosive hits to the Unwrapped website, generating 40,000 more donors and an additional $200K in donations compared to the previous year – all from a budget of $15,000 for the campaign.

Mike will follow the Oxfam case study with another award winning piece of work from TEQUILA - adiRun for adidas that showcases the art of customer engagement in the retail sector. The case study highlights how TEQUILA increased retail sales and enhanced customer engagement with the brand.

Marcus Hawkins-Adams -Managing Director, Brave New World

Marcus will be presenting two case studies. The first is Brave’s award winning work for Turners Car Auctions, where they found a novel approach to grow sales by 20% using various channels including SMS, Press, Search and Web.  Secondly, Marcus will be presenting the ANZ-Bonus bonds case study, where Brave began development of tools to measure the effectiveness of above the line media including TV, radio and press.

Finally, Brave will give you a preview into their media measurement and analytics development – TARP2TXT which promises to give clients great insight as to how their chosen media channels are performing in concert with each other.

Simon Morgan -Managing Partner, Myne

Simon has spent 20 years in the interactive, direct marketing and advertising industries working with clients across the UK, Australia, New Zealand and other global marketplaces.

He has launched several successful businesses including three agencies and one online business, as well as being the primary architect of many award-winning and highly successful marketing programmes. Most recently, fascinated by the social media landscape Simon has been involved in the development of a number of ground-breaking campaigns designed to leverage this relatively new phenomenon.  He is a partner at Publicis Mojo and co-lead the development of the agency’s trans-Tasman digital offer seeing revenues grow by a factor of four over the last three years.

Simon is currently driving the development of Publicis’ latest digital venture - Myne, an innovations business that seeks to help clients fully leverage the new opportunities offered by the digital age, through the creation of innovative partnerships and go to market strategies.

Peter Hunter -General Manager – International, Touchpoint

The dark rum category had been in sad spirits, showing a gradual decline. And history indicated that traditional brand advertising was ineffective in addressing this decline. Peter will unveil the strategy and technology behind what became the award winning ‘Get sponsored by Coruba’ campaign where the only constraints were budget and the brief to stay true to the brand.

With 4.8 million website hits and growth of 41% for Coruba’s marketing database, the campaign proved with out a doubt that an interactive approach was far more powerful than a conventional one.

8 April 2008 - Forum : Research & Development  Tax Concession. Currently Undergoing Re-Construction. Have your Say.  Hosted by Michael Johnson & Associates

The Federal Government's National Innovation Review has singled out the R&D Tax Concession for specific attention. A separate working group has been appointed to help reform the program so that it is simpler to use and more effective for business.

Former chair of the R&D Tax Concession Committee and a key member in the working group, Laurie Hammond, addressed Hargraves members about the details of the review. They learnt how the voice of your company may be most effectively heard in this crucial exercise.

Innovation 2008 Conference : "A contemporary perspective"
4 March 2008 : Melbourne Museum
5 March 2008 : Rydges Melbourne

A Journey of Innovation & Exploration
3 March 2008 : Melbourne (Members Only)

Visit the Visy Technology and Innovation Centre
3 March 2008 : Melbourne (Members Only)

19 February 2008 - Member Forum : Knowledge Management
Kindly hosted by Aristocrat Technologies Australia and BlueScope Steel

Hargraves members discussed and examined how to approach knowledge management, best practice frameworks and member case studies.  The discussion was hosted by Vikram Murthy, Program Director, Hargraves Institute, and included presentations from :

• Vikram Murthy - Hargraves Institute : Knowledge Management: Appreciating the full flavour
• Dave Willis – BlueScope Steel : Introducing a wiki as a Knowledge Management tool to a community of technologists
• Denis Horder – Director & Vice President Logistics Association Australia : Leveraging knowledge management for the supply chain
• Mark MacKenzie – Aristocrat : Storage and retrieval of Intellectual Property (IP)
• Melinda Stewart - George Weston Technologies :Breaking chopsticks

28 November 2007 -A DIGITAL CONVERSATION - Which 50% of my Advertising is working?
Kindly hosted by Touchpoint at the Radisson Plaza Hotel, Sydney

With the digital landscape evolving so quickly what does digital mean to your business and your bottom line? What does it mean to your traditional marketing mix and ROI?

The objective of this workshop was to learn what companies are doing to measure their advertising effectiveness and ROI. To learn what companies are doing to engage their customers and allow them to drive innovation within your business.  Facilitated by Peter Hunter, General Manager of Touchpoint Group, the speakers were Katrina Youdale, Head of Digital -  Oddfellows Digital; Marcus Hawkins-Adams, General Manager - Brave New World (NZ) and Lee Stephens, CEO (Pacific) - AEGIS Media

15 October - 1 November 2007 - MEMBERS ONLY -Excellence: provided a variety of experiences to learn how leading enterprises build excellence as a foundation for delivering future growth.  Exclusive forums were held in Sydney, Brisbane and Melbourne to share experiences and discuss opportunities of today that will build growth tomorrow.  For scheduled event details please see details below.  Excellence will be a permant event on the Hargraves Calendar of events and is next scheduled for September 2008.

15 - 17 October 2007- We are proud to advise Allan Ryan, our Executive Director and Founder, was a key guest speaker at the 13th Annual Innovation Convergence held in Scottsdale, Arizona USA.  Achieving Success in Global Markets: An Australian Perspective - Download brochure - refer to page 14

7 August 2007- Announcing the Macquarie Technology Business Incubator (MTBI)
Start Up Success Seminar Series
How do successful entrepreneurs go from a good idea to a commercially viable business?

20 June 2007 – In-house Professional Development Program – Canberra
Day 1 - Module 1: INNOVATION FUNDAMENTALS
Venue:  Jacobs Australia

23 - 24 May 2007 – Professional Development Program – Sydney
Day 1 - Module 1: INNOVATION FUNDAMENTALS -Day 2 - Module 2: THINKING TECHNIQUES & GENERATING IDEAS; Module 3: HOW TO SELL YOUR IDEA
Venue:  Hargraves Institute

23 - 24 May 2007 – Professional Development Program – Melbourne
Day 1 - Module 1: INNOVATION FUNDAMENTALS -Day 2 - Module 2: THINKING TECHNIQUES & GENERATING IDEAS; Module 3: HOW TO SELL YOUR IDEA
Venue:  Department of Innovation, Industry & Regional Development

23 - 24 May 2007 – Professional Development Program – Melbourne
Day 1 - Module 1: INNOVATION FUNDAMENTALS -Day 2 - Module 2: THINKING TECHNIQUES & GENERATING IDEAS; Module 3: HOW TO SELL YOUR IDEA
Venue:              Engineers Australia, Queensland Division

4 April 2007 – In-house Professional Development Program
Day 1 - Module 1: INNOVATION FUNDAMENTALS
Venue:  Cochlear

14 - 15 March 2007 - Open Event (Member discount applies) - Sydney
Innovation Conference         "Innovation: a contemporary perspective 2007"
Day 1:  Powerhouse Museum
Day 2:  Australian Graduate School of Management

13 March –Interstate Members attending the conference – Sydney
Pre-conference Event
“Exclusive tour of the Cochlear facility followed by a series of presentations at Aristocrat Technologies on Internal Innovation Programs.”

Venue:  Cochlear and Aristocrat Technologies

21 February – Professional Development Program – Brisbane
INNOVATION FUNDAMENTALS
Venue:  Gadens Lawyers

20 February 2007 – Professional Development Program – Sydney
INNOVATION FUNDAMENTALS
Venue:  Aristocrat Technologies

19 February 2007 – Professional Development Program – Melbourne
INNOVATION FUNDAMENTALS
Venue:  South East Water

30 January 2007 – Exclusive to Members – Sydney
“Marco Polo Initiative for executive experience exchanges AND the Fujitsu Index”
 Venue:  Westpac Banking Corporation

21 November 2006 - Open Event - Melbourne
"Case studies on successful innovation programs"
Venue:  Melbourne Business School

29 November 2006 - Exclusive to Members - Sydney
One-day pilot course on the Professional Development Program
"Level 1: An Introduction to Innovation"

26 September 2006 – Open Event
Venue:  Boeing Australia
Introduction to Boeing Australia.  Why join the Hargraves Institute for Innovation?  ‘Collaboration, an important tool of innovation’

21 September 2006 – Open Event
Venue:  Aristocrat Technologies
Introduction to Aristocrat Technologies.  Why join the Hargraves Institute for Innovation?  ‘Collaboration, an important tool of innovation’

22 August 2006 - Members Only
Venue:  Australian Wool Innovation
Introduction to Australian Wool Innovation.  DRAFT Professional Development Program 2007 discussion

26 July 2006 - Members Only
Venue:  Cochlear Ltd
Tour of facilities.  Presentation and synopsis of "The Front End of Innovation” Conference in Boston.  “What does the benchmarking of innovation mean?”